We process most orders within the next business day based upon the availability of your item(s), shipping method selected, and your shipment’s destination.
Once your order has been processed you will receive an e-mail notification that your order has been sent to you along with a tracking number. We recommend that someone should be home to receive the merchandise.
Any corrections for address errors will be charged to you according to the shipping courier's charges.
For International Shipping, once a package leaves the US, we are no longer responsible for any duties, mishandling or any restrictions that governments may have towards the package.
The UPS Ground Map:
If you are dissatisfied with your order you must call us within 48 hours, for perishables you must call us within 24 hours from the day of receipt. Piccolo's will gladly issue a refund or exchange your order at your preference. We are committed to our customers complete satisfaction.
The original shipping and handling charges are not refundable. Buyer is required to pay the return shipping using a trackable method.
For questions or comments regarding your order please contact us by clicking here. or call us at (201) 313-0200 during our business hours.