Didiesse Frog ESE Espresso Pod Machine – Return Policy

We want you to feel confident in your purchase. Please review our return policy carefully before ordering.

14-Day Return Window

Returns are accepted within 14 days of delivery.

Eligibility Requirements

To be eligible for a return, the Didiesse Frog Espresso Machine must be:

• In new, unused condition
  
• Free from coffee residue, water stains, or signs of operation
  
• Returned with all original packaging
  
• Include all accessories, manuals, and documentation
  
• Properly packed to prevent damage during return shipping

Any machine showing signs of use, wear, modification, tampering, or alteration will not qualify for a refund.

Restocking Fee

Approved returns are subject to a 15% restocking fee, which will be deducted from the refund amount.

Shipping & Fees

• Original shipping costs are non-refundable.
  
• The buyer is responsible for return shipping costs.
  
• Return shipping charges may be deducted from the refund amount if we provide the return label.

Inspection & Refund Processing

All returned machines will be inspected upon arrival.

If the machine meets all eligibility requirements, a refund will be issued to the original form of payment.

The 30-day warranty covers defects in materials and workmanship under normal use.

This warranty does not cover damage caused by misuse, accidents, negligence, unauthorized repairs, modifications, or any other circumstances beyond normal wear and tear.

1. Voltage:  120V USA PLUG