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Didiesse Assistance NEW

Need help with your Didiesse Frog Revolution espresso machine? Whether it’s leaking, not heating, or not brewing — we’re here to help.


🔧 Common Troubleshooting Questions

💧 Water leaks from the cup holder during brewing?

  • Ensure the extraction chamber is fully tightened and the lever is locked.

  • Check the gasket inside the upper part of the chamber for wear or damage.

☕ Pod stuck after brewing?

  • Don’t force it! Run water for 3 seconds — the pod will release on its own.

🔌 Indicator lamp not turning on?

  • Make sure the power plug is secure.

  • Flip the back switch to "1" (On).

💪 Lever feels too hard to close?

  • You may have misaligned the pod. Ensure it's seated properly on the steel plate.


🧰 Professional Repair Service Available

We service all Didiesse Frog machines with fast turnaround and expert care.

✔ Repairs We Offer:

  • Water pump replacement

  • Heating element replacement

  • Gasket and thermostat replacement

  • Full descaling

  • Body part repairs

🛡️ 90-Day Warranty
All repairs are backed by a 90-day warranty.


📦 How to Send Your Machine for Repair

Please ship your machine to:

Piccolo's Gastronomia
Attn: Service Dept.
484 Bergen Blvd
Ridgefield, NJ 07657

Include the following inside the box:

  • A detailed description of the issue (e.g., “leaking from bottom,” “no coffee coming out”)

  • Your return shipping address

  • Your order number (if applicable)

  • A daytime phone number or email


🔄 What Happens Next

  1. We inspect your machine upon arrival

  2. You’ll receive a repair estimate

  3. Once approved, we complete repairs in 3–5 business days

  4. Your machine is returned, fully tested and ready to brew

⚠️ Note: Machines are water-tested after repair, so they may arrive with traces of water or coffee.


🛒 Ready to Get Started?

👉 Click here to purchase the Didiesse Frog Espresso Machine Pump Repair Service